Carnival Casino
Carnival Casino

Carnival Casino
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Carnival Casino
Carnival Casino
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Carnival Casino
Carnival Casino


Carnival Casino
We have compiled this list of FAQs (Frequently Asked Questions) for your convenience. However, if you have any further questions, please do not hesitate to contact us at any time.

Cashier FAQ - Deposits and Withdrawals, Table Limits, Security and Payment Methods.
  • How do I make a deposit into my account?
  • How long does it take to process my deposit?
  • How do I withdraw my winnings?
  • What is the "Pending Withdrawals" screen?
  • I have made a withdrawal but have changed my mind. How can I cancel a withdrawal request?
  • How can I follow up financial transactions operations?
  • How much can I deposit to My Carnival Casino balance?
  • Is using my credit card at Carnival Casino safe?
  • What are Alternative Payment Methods?
  • Can I access the Services in Belgium?

Games FAQ - Game Features, Rules and Fairness.
  • How is the outcome of games generated?
  • How do I chat with other players?
  • What are COMP points and how do I accumulate them?
  • What is a Multiplayer or Private group table?
  • What happens if I am suddenly disconnected from the Internet while I play?
  • What do I do if after placing a bet I suddenly change my mind? How do I remove it?
  • Where can I find complete detailed instructions on the various games?
  • How old do I have to be to play for Real money?
  • I am not sure what was the previous game round result. What do I do?

Technical FAQ - Software Download and Installation.
  • What do I have to do in order to play at the Carnival Casino?
  • How long is the download process?
  • What's the name of the downloaded setup program?
  • Do I have to download every time I want to play?
  • After downloading the software, what do I do next?
  • What are the minimum system requirements?
  • Can I use Carnival Casino with a Mac computer?
  • How do I use Carnival Casino with AOL?
  • What should I do if I receive a message "Account not found. Please verify your account information and try again."?
  • What should I do if I can't find the Carnival Casino icon on my desktop?

Carnival Casino
Carnival Casino
Carnival Casino
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Terms of Use | User License | Fair Gaming & Security | Privacy Policy | Help | Responsible Gaming | Site Map | Affiliates
Carnival Casino
ElectraWorks Limited, the provider of this website, is licensed and regulated by the UK Gambling Commission under the Gambling (Licensing and Advertising) Act 2014. ElectraWorks Limited has been granted an Operating Licence no. 000-039011-R-319371-004 for the operation of remote gambling in Britain.

Furthermore, ElectraWorks Limited is licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commissioner under the Gambling Act 2005. ElectraWorks Limited has been granted a fixed-odds licence (RGL No. 051) and casino licence (RGL N0. 50) for the operation of remote gambling.

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